Privacy Policy

Who we are

Suggested text: Our website address is: https://zenx.academy.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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**Privacy Policy (ZenX.academy)**

**Effective Date:** 03/09/2025

At ZenX.academy, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing ZenX.academy, you agree to the terms outlined below.

**1. Information We Collect**
– Personal details you provide when registering or purchasing (such as name, email, billing information).
– Technical information (IP address, browser type, device information).
– Activity on our website (pages visited, time spent).

**2. How We Use Your Information**
– To provide and improve our courses and services.
– To process payments and send order confirmations.
– To communicate with you about updates, offers, and support.
– To comply with legal obligations.

**3. Sharing of Information**
– We do not sell or rent your personal data.
– We may share information with trusted partners (e.g., payment processors such as Paddle) only to deliver our services.
– We may disclose information if required by law.

**4. Cookies**
– ZenX.academy uses cookies to improve your browsing experience.
– You can disable cookies in your browser settings, but some features may not function properly.

**5. Data Security**
– We implement reasonable security measures to protect your information.
– However, no method of transmiss

1) Who is the controller?
Controller: COSMOS DIVIN SUARL, 7 Ribat Avenue, Office 101, Corniche 4000, Sousse City, Sousse, Tunisia. Email: [email protected].
For payments, Paddle acts as Merchant of Record and processes buyer data to collect payment, issue invoices, calculate/remit taxes, and manage chargebacks/refunds. Paddle

2) What data we collect

  • Account & contact: name, email, password hash.

  • Purchase & billing: order ID, product, price, currency, tax status, limited card details (last 4/expiry) via payment provider.

  • Course activity: enrollments, progress, completions.

  • Device/usage: IP address, device/browser, pages viewed, referrers, approximate location.

  • Cookies: essential for login and course delivery; non-essential (analytics/experience) only with consent (see “Cookies”). ico.org.uk

3) Why we use your data (legal bases)

  • Contract: to create your account, take payment, and deliver digital content.

  • Legitimate interests: fraud prevention, service security, measuring usage to improve content.

  • Consent: for non-essential cookies/optional marketing.
    GDPR requires a lawful basis for each processing purpose and provides enforceable data subject rights. edpb.europa.eu

4) Payments via Paddle
We share necessary transaction data with Paddle for checkout, tax calculation/remittance, and invoicing. Receipts are sent by Paddle. Paddle

5) Cookies & similar technologies
We use essential cookies for sign-in, security, and course delivery. We use non-essential cookies (e.g., analytics) only with your freely-given, specific, informed consent; you can withdraw it anytime via our banner or browser settings. Guidance from the UK ICO clarifies consent must be an unambiguous positive action. ico.org.uk

6) Sharing
We share data with: Paddle (payments/taxes), hosting & security providers, email/CRM, analytics (in aggregate), and support tools. All vendors are bound by contracts and safeguards. We do not sell personal information.

7) International transfers
Where data is transferred internationally, we use appropriate safeguards consistent with GDPR requirements (e.g., standard contractual clauses). edpb.europa.eu

8) Retention
We keep data no longer than necessary for the purposes above and legal/tax/accounting obligations. After that, we delete or anonymize it.

9) Your rights (GDPR/UK GDPR)
You can access, rectify, erase, restrict, object, and port your data; and you can withdraw consent at any time. You may lodge a complaint with your local Data Protection Authority. edpb.europa.eu

10) California privacy rights (CCPA/CPRA)
California residents can access, correct, delete, and opt-out of sale or sharing of personal information; businesses must honor recognized global privacy controls. To exercise these rights, contact [email protected]. We do not sell personal information. oag.ca.gov

11) Children
Our services are not directed to children under 13 (or the age required by your local law). We do not knowingly collect data from children.

12) Changes
We will update this Policy from time to time and change the Effective Date above. If changes are material, we’ll notify you via site notice or email.

13) Contact
Privacy questions/requests: [email protected].
Mailing address (optional): rue Jamel Abdenaceur, 4040 Sidi Bou Ali, Sousse, Tunisia.


 

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